PLEASE NOTE: Due to high demand this product may take up to 14 days to arrive.
This medium size backpack is just what you need for daily use or sports activities! The pockets (including one for your laptop) give plenty of room for all your necessities, while the water-resistant material will protect them from the weather.
• Made from 100% polyester • Dimensions: H 16⅞" (42cm), W 12¼" (31cm), D 3⅞" (10cm) • Maximum weight limit – 44lbs (20kg) • Water-resistant material • Large inside pocket with a separate pocket for a 15” laptop, front pocket with a zipper, and a hidden pocket with zipper on the back of the bag • Top zipper has 2 sliders, and there are zipper pullers attached to each slider • Silky lining, piped inside hems, and a soft mesh back • Padded ergonomic bag straps from polyester with plastic strap regulators
Returns and Exchanges
Returning for a refund or exchange is FREE. If you’d like to return an item for a refund or exchange, simply click here to visit our return center.
When you request a return label, include the following:
Your order number
The items you are returning.
Please review our return policies below. You will receive a refund confirmation within 2-3 days of receiving your return.
We understand ordering clothes online can be difficult, That's why we offer free exchanges and easy returns!
Orders can be returned within 14 days of your order ship date (refer to your tracking number).
Shipping costs will not be refunded.
The items must be new, unwashed, unworn, free of odors, and with attached tags and accessories (if applicable).
Brotique is not liable for packages lost or stolen in transit, please contact your local post office if this occurs.
We are not able to accept returns in boxes. Please return items in the original bag or a similar bag. All returns must be in a bag.
We process orders 9am-5pm (CST) Monday-Friday
Brotique offersfree worldwide express deliveryfor orders over $75 and deliveries are completed within 3-5 business days on average. You can see the delivery timeframes below.
Please allow 24 hours for your order to be processed and shipped. Orders are shipped via UPS, DHL or Regular Post depending on destination country and package weight. You will receive a shipment notification email with tracking once your order is shipped.
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 10 days to file a claim.
We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).
Brotique does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
WHERE DO WE SHIP?
The United States, Canada, Mexico
Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Spain, Switzerland, the Netherlands, The United Kingdom,
Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Cyprus, Estonia, Finland, Gibraltar, Hungary, Iceland, Kosovo, Latvia, Lithuania, Macedonia, Malta, Moldova, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Serbia, Sweden, Ukraine
Bahrain, Israel, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia, the United Arab Emirates
Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Panama, Philippines, Singapore, South Africa, South Korea, Thailand
Please see below for estimated delivery timeframes. REGION 1: 1-3 Business Days REGION 2: 1-3 Business Days REGION 3: 1-3 Business Days REGION 4: 2-5 Business Days REGION 5: 2-5 Business Days *RUSSIA: 3-4 Weeks
NOTE: Your order may come in multiple packages to ensure the fastest delivery times.
CUSTOMS, DUTIES & TAXES
Normally, Brotique customers do not need to pay any customs fees or taxes. However, there may be some exceptions. In such cases, all applicable customs and import duties, fees or taxes are the responsibility of the customer.
NOTE: Please note that Brotique cannot be held responsible for delays due to holidays or bad weather conditions.
If your package is lost during transit, we will offer a reship. There are absolutely no refunds on lost packages.
If you have any further questions regarding shipping, please contact us through firstname.lastname@example.org.
Size XS = 29
Size S = 30
Size M = 31or32
Size L = 33or34
Size XL = 36
If you are in between sizes we reccomend sizing up.