Returns and Exchanges

Returns and Exchanges

Returning for a refund or exchange is FREE. If you’d like to return an item for a refund or exchange, simply click here to visit our return center.

When you request a return label, include the following:

  1. Your order number
  2. The items you are returning.
Please review our return policies below. You will receive a refund confirmation within 2-3 days of receiving your return.

Return Policies

We understand ordering clothes online can be difficult, That's why we offer free exchanges and easy returns!
  • Orders can be returned within 14 days of your order ship date (refer to your tracking number).
  • Shipping costs will not be refunded.
  • The items must be new, unwashed, unworn, free of odors, and with attached tags and accessories (if applicable).
  • Brotique is not liable for packages lost or stolen in transit, please contact your local post office if this occurs.
  • We are not able to accept returns in boxes. Please return items in the original bag or a similar bag. All returns must be in a bag.