Returns and Exchanges
Returning for a refund or exchange is FREE. If you’d like to return an item for a refund or exchange, simply click here to visit our return center.
When you request a return label, include the following:
- Your order number
- The items you are returning.
We understand ordering clothes online can be difficult, That's why we offer free exchanges and easy returns!
- Orders can be returned within 14 days of your order ship date (refer to your tracking number).
- Shipping costs will not be refunded.
- The items must be new, unwashed, unworn, free of odors, and with attached tags and accessories (if applicable).
- Brotique is not liable for packages lost or stolen in transit, please contact your local post office if this occurs.
- We are not able to accept returns in boxes. Please return items in the original bag or a similar bag. All returns must be in a bag.